Privacy Policy - App
**The Privacy Policy listed below is strictly for our mobile application. Click here for our website's privacy policy.**
Last Updated: April 20, 2025
Tether Social Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”), available on both the Apple App Store and Google Play Store.
By downloading, accessing, or using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
a. Information You Provide to Us
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Account Information: When you create an account or interact with the App, we may collect your name, email address, username, phone number, profile picture, or other personal identifiers.
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Content You Submit: Any content you upload, send, or share via the App, including messages, posts, or support inquiries.
b. Information We Collect Automatically
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Device Information: Including device model, operating system, unique device identifiers (such as IDFA or Android Ad ID), and mobile network.
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Usage Data: Interactions with the App, crash reports, diagnostic data, and performance metrics.
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Location Information: With your permission, we may collect your device’s precise or approximate location.
c. Cookies and Tracking Technologies
We and our analytics partners (e.g., Firebase, Google Analytics, or Apple App Analytics) may use cookies or similar technologies to collect usage data and enhance functionality.
2. How We Use Your Information
We use your information to:
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Provide and operate the App
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Personalize your experience
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Improve the App’s performance and troubleshoot issues
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Analyze user behavior and trends to enhance features
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Communicate with you about updates, support, and marketing (with consent)
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Comply with legal obligations and protect against fraud or abuse
3. How We Share Your Information
We do not sell your personal data. We may share information as follows:
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With service providers: We work with trusted third-party vendors to provide infrastructure, analytics, messaging, and support services. These providers are contractually obligated to handle your data securely and only for the services they provide.
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For legal reasons: If required by law or in response to valid requests from authorities.
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Business transfers: If our business is acquired or merged, your information may be transferred to the new entity with notice provided where required.
4. Advertising and Analytics
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We may use third-party analytics tools (e.g., Google Firebase, Google Analytics, Apple Analytics) to understand how users interact with the App.
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If advertising is included, we comply with Apple’s AppTrackingTransparency framework and Google Play’s User Data policy, including offering opt-in consent where required.
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We may use your device's advertising identifier (IDFA or Android Ad ID) only if you've provided appropriate consent.
5. Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations. You can request deletion of your data by contacting us (see Section 10).
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access or review the personal data we hold
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Correct inaccurate or outdated information
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Request deletion of your data
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Withdraw consent or opt out of certain data uses (such as analytics or marketing)
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Object to processing in certain cases
To exercise these rights, email us at: hello@tethersocial.com
7. Data Security
We use industry-standard security measures to protect your information, including encryption, secure storage, and limited access protocols. However, no system is 100% secure.
8. Children’s Privacy
Our App is not intended for children under the age of 13 (or under 16 in some jurisdictions such as the EU). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it promptly.
9. International Users
Your information may be transferred to and processed in countries other than where you reside, including the United States. Data protection laws may differ in these locations. By using the App, you consent to this transfer.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
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Email: hello@tethersocial.com
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Address: 3574 Scott Road, Kelowna BC, V1W 3H6
11. App Store Privacy Disclosures
We comply with Apple’s App Store and Google Play’s data safety requirements:
For Apple App Store:
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We have accurately disclosed all data types collected, linked to users, or used for tracking in App Store Connect’s Privacy Section.
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App Tracking Transparency (ATT) is implemented if we track users across apps or websites for advertising.
For Google Play:
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We have completed the Data Safety Form in the Play Console.
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We provide clear in-app disclosures and request user consent where necessary, as required by Google Play’s User Data policy.
Summary of Data Types Collected (as disclosed in app stores):
Data Type | Collected | Used For | Linked to User | Shared |
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Diagnostics | Yes | App stability and improvements | No | No |
User Content | Yes | Core features | Yes | No |
Usage Data | Yes | App performance, analytics | Yes | No |
Identifiers (e.g. IDFA) | Yes | Analytics, optional advertising | Yes | No |
Contact Info | Yes | Account creation, communication | Yes | No |
Location Data | Yes (Opt-in) | Personalization, core features | No | No |